Business Intelligence (BI) has conventionally been limited to big business; only they can afford pricey experts with specialist knowledge who can leverage BI’s value. But the rise of self-service BI t...

Lax bring your own device (BYOD) policies are a growing concern for businesses. If not managed properly, these can pose security risks to your organization. How can you mitigate the risks associated w...

VoIP phone systems use the internet just like any PC. Therefore, hackers can gain access to your servers and data network through VoIP phones. Understanding how to combat theft of service in VoIP is c...

Office 365, the cloud-based version of Microsoft Office, is becoming the most popular software suite used by small- and medium-sized businesses (SMBs). With an ever-increasing number of organizations...

At the end of the day, the success of any business comes down to whether it’s making a profit. That’s why building and maintaining relationships with your customers — your primary source of revenue —...

Twitter is one of the most popular social media platforms for businesses because it enables them to focus on public conversation and exposure. Businesses use Twitter to engage their customers and upda...

Companies — small- and medium-sized businesses, in particular — struggle to protect their data. For one, they make mistakes in the strategies they employ to protect their IT infrastructure. If your or...

If you are looking to deploy a Voice over Internet Protocol (VoIP) system, or planning to upgrade your existing infrastructure, consider several key factors. One of the most essential aspects you shou...

At work, we depend on apps for productivity. However, with so many tabs open in our web browsers, it can be a drag to constantly click in and out of them just to get the information we need. Fortunate...

Every business owner knows that having a business continuity plan is crucial to the success of their organization. However, when the unexpected does happen, companies tend to overlook how well employe...